Artancy’s commitment to privacy and protection of your Personal Data
Artancy (Pvt) Ltd. doing business as Artancy (hereinafter referred to as the “Company”, “us” or “we”) understands and respects the privacy of all information that you entrust it with, except for information that, by its context or nature, is meant for public display at this website: www.artancy.com (the “Website”) or is otherwise in the public domain. In light of this, the Company is committed to protecting your Personal Data and wishes to keep you informed of the nature of the information that the Company collects from you and where it uses the same. If you do not provide all the Personal Data required by the Website, you may not be able to use the Website or the services of the Company, as some of the information may be necessary for providing the services to you.
What Is Personal Data
Personal data means any information that, when used alone or combined with other information, may be used to identify an individual. This includes, but is not limited to, an individual’s first and last name, e-mail address, mailing and/or residential addresses, telephone number, title, birth date, gender, occupation, contact information and/or other personal information that may be required in order for us to provide a service you request, or may have requested, on the Website (the “Personal Data”).
How necessary it is for you to disclose your Personal Data
The information that may be required to register you as a user of the Website will be accessible to other users of the Website, except for the portions that you specifically indicate shall not be accessible. Even then, it will be necessary for you to share certain information to enable you to register for the Website and remain a member thereof. There are two types of information that you provide: (i) information that is optional for you to share (“Optional Information”), and (ii) information that is necessary for you to share to be able to access and use the Website (“Mandatory Information”). You may choose not to disclose Optional Information, and while you have a choice in doing so, disclosing Optional Information may optimize your experience of using the Website. On the other hand, you will be required to disclose Mandatory Information. If you are not comfortable with disclosing Mandatory Information, you should not register for the Website or exit use immediately, as without disclosing the Mandatory Information, you will not be able to use the basic functions of the Website. You may, at any time, choose to amend or erase your Personal Data from this Website without prior permission from the Company.
How the Company collects your Personal Data
When you visit the Website, you may need to be registered and create a password in order to log in. The use of the Website, and the downloadable information on the Website, may be governed by a written agreement between you, or your employer, and the Company. Unless you request your Personal Data to be deleted, it may be retained by the Company, pursuant to applicable laws, to: (i) verify compliance with the agreement, (ii) track software and documents you download; or (iii) track page visits and usage of other applications available on the Website.
In general, you can visit the Website without divulging any Personal Data. However, there are areas of the Website that require us to collect Personal Data to complete the customization functions for which they are designed that may not be available to those individuals who elect not to provide the Personal Data requested. You are always welcome to visit the public portion of the Website without disclosing any Personal Data.
How the Company uses your Personal Data
When we collect your Personal Data from you, we will inform you at the time as to the reason we are requesting such Personal Data. The Company uses your Personal Data in any or all of the following ways:
- to register you as a user of the Website;
- to enable it to provide you services as a user of the Website and/or ;
- to obtain your feedback on our services;
- to provide you with informative communication, updates and news;
- to provide you with certain secretarial services, such as appointment reminders, etc.;
- to filter the content that you access for relevance;
- to be able to connect you with persons with similar interests;
- for statistical and research purposes, including market research;
- to respond to your requests for products, documentation and/or services;
- to process your order or invoice;
- to conduct a commercial transaction;
- to correspond with you and/or your company;
- to enable your subscription or event registration;
- to sending direct marketing information; and/or
- to personalize the content, you review and to better understand how you use the Website in order to improve the services we provide as well as the Website information.
In specific cases, the Company may request your direct consent to use your Personal Data by providing an “opt-in” and/or “opt-out” checkbox in information fields before your Personal Data can be used for any additional purposes to that for which your consent has been or is given.
Disclosure of your Personal Data to Third Parties by the Company
If you elect to provide us with Personal Data, we may transfer that Personal Data within the Company’s affiliates or business partners. Your Personal Data may be transferred within your country and/or across borders from your country of residence or jurisdiction to the Company’s affiliates in other countries around the world so that such entities may provide services and other operations required to transact business with you. Such Personal Data may include, but is not limited to, account information, credit card information and ordering/invoicing information.
In addition, subject to your consent, we may share your Personal Data (with the exception of account, credit card, and ordering information) with other business partners who may desire to alert you to new products and services to improve your competitive edge, and only in cases where we believe your business interests will be served. If you do not want to receive marketing materials from any of our business partners, please do not provide contact information via the internet, or let them know directly that you wish to be removed from their contact list.
The Company works with certain companies that deliver our advertising material and undertake surveys on our behalf. These companies may collect information to help the Company determine which products, services and offerings are of most interest to our current and future customers. Unless you have given your explicit consent, the information collected is not identifiable at an individual level. However, it may be identifiable at a company level, with or without your consent, or aggregated at an anonymous level to provide us with general statistics and trends. If you have given your explicit consent for your Personal Data to be identifiable at an individual level, and you have any questions and concerns regarding the same, including queries regarding the companies receiving the Personal Data, you may send your questions at the Website or e-mail us at the e-mail address provided below and we would be happy to deliver relevant information.
In the event that we sell a part or parts of our business, the Personal Data that we have collected could be transferred to the acquiring company unless you instruct us not to do so in writing. We will publish a notice on the Website prior to such transfer.
Our policy towards your privacy and data protection
Except where your information is meant for access by other users of the Website, the Company will not disclose your Personal Data to any third party except in the course of performance of its services. Furthermore, the Company shall use its best efforts to ensure that your data is protected from unauthorized use.
The Company maintains reasonable infrastructure, techniques and methods for protecting the secrecy of your Personal Data, and for backing up your data in order to secure it against loss. However, it is your responsibility to ensure that you keep your User ID and Password for the Company secret and confidential at all times to prevent any third party from misusing your account. In the event of your User ID or Password coming into knowledge of any other person, you shall indemnify the Company, its directors, employees, partners, associates and clients, including the Website users, for any costs, claims, consequences and losses arising out of the misuse of your account.
Notwithstanding our commitment to protect your privacy, we may divulge your Personal Data for any of the following reasons:
- defence and national or public security;
- the prevention, investigation, detection or prosecution of criminal offences or the execution of criminal penalties, including the safeguarding against and the prevention of threats to public security;
- other important objectives of general public interest, including monetary, budgetary and taxation a matters, public health and social security;
- the protection of judicial independence and judicial proceedings;
- the prevention, investigation, detection and prosecution of breaches of ethics for regulated professions;
- the protection of the data subject or the rights and freedoms of others;
- the enforcement of civil law claims;
- to comply with a court or administrative order, direction or subpoena;
- to comply with any provision of the law;
- to enable its personnel, staff, employees or partners to provide you with services and improve your experience of the Website;
- in cases, where despite reasonable efforts by the Company to protect your Personal Data, the Personal Data can no longer be kept confidential;
- where the Company obtains or is able to obtain the Personal Data from a source independent from yourself; and
- where the Personal Data becomes part of the public domain.
NOTICE: We shall inform you about the purpose(s) for which we collect and use your Personal Data, how to contact us with any queries or complaints, the types of third parties to which it discloses the information, and the choices and means, if any, the Company offers you for limiting its use and disclosure in clear and conspicuous language when you are first asked to provide Personal Data to us or as soon thereafter as is practicable, but in any event before we use such information for a purpose other than that for which it was originally collected or processed by us or discloses it for the first time to a third party.
CHOICE: We shall offer you the opportunity to choose (opt out) whether your Personal Data is (a) to be disclosed to a third party or (b) to be used for a purpose that is incompatible with the purpose(s) for which it was originally collected or subsequently authorized by you. You shall be provided with clear and conspicuous, readily available, and affordable options to exercise choice. For sensitive information, you will be given affirmative or explicit (opt in) choice if the information is to be disclosed to a third party or used for a purpose other than those for which it was originally collected or subsequently authorized by you through the exercise of opt in choice. The Company shall treat as sensitive any information received from a third party where the third party treats and identifies it as sensitive. The Company will provide you with reasonable options to exercise your choices.
SECURITY: The Company, while maintaining, using or disseminating Personal Data, shall take reasonable precautions to protect it from loss, misuse and unauthorized access, disclosure, alteration and destruction.
DATA INTEGRITY: The Company shall collect and use Personal Data only in ways relevant for the purpose(s) for which it was collected or subsequently authorized to be used by you. We shall not process Personal Data in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by you. To the extent necessary for those purposes, we shall take reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current. However, it is your responsibility to ensure that your Personal Data is accurate, complete and current and we will not be liable for any mistakes made by you in providing your Personal Data.
ACCESS: You will have access to your Personal Data that we hold and you will be able to correct, amend, or delete that information where it is inaccurate, except where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question, or where the rights of third parties would be violated.
The Website does not target, and is not intended to attract, users under the age of eighteen (18) years. The Company does not knowingly collect Personal Data from users under the age of eighteen (18) years or send requests to users under the age of eighteen (18) years for Personal Data.
Collecting Your Domain Information
The Company also collects domain information as a part of our analysis of the use of the Website. This data enables us to become more familiar with the individuals who visit the Website, how often they visit, and what parts of the Website they visit most often. We use this information to improve our web-based offerings. This information is collected automatically and requires no action on your part.
Collecting Your Information through Cookies
Securing your Personal Data
We have put in place appropriate physical, electronic and managerial procedures to (i) prevent unauthorized access to your Personal Data, (ii) maintain Personal Data accuracy, (iii) ensure correct use of Personal Data, and (iv) safeguard and secure your Personal Data that it collects online.
However, please take note of the following to ensure the security of your Personal Data and other confidential information you may provide online:
- We advise you to protect yourself against unauthorized access to your computer and disclosure of your password.
- If you believe that your password has been compromised, you should immediately change your password.
- If you believe there has been a security breach on the Website involving your Personal Data, please contact the Company immediately at the address provided below.
Compliance with Laws
346-B, Arfa Software Technology Park, Lahore
Right to Amend