Shipping Policy:

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2 business days.

Shipments are not done on weekends or public holidays. Please expect a little delay in the shipments in case we are experiencing a high volume of orders. Please bear with us. We will community any such circumstances with the customers on urgent basis.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. See the below table for reference purpose.

Shipment method

Estimated delivery time

Shipment cost

Standard Shipping

5-7 business days

PKR. 2000

Priority Shipping

3-4 business days

PKR. 3500

*We use TCS for our shipments. Currently we are shipping with in Pakistan only.

Shipment to P.O. boxes or APO/FPO addresses

We don’t ship to P.O. boxes. Please enter your complete shipping address at the time of order placement.

Shipment confirmation and order tracking

Customers will receive a shipment confirmation and tracking email from artancy.com as soon as their order is shipped.

Customs, duties, and taxes

Artancy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Artancy is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

Currently we entertaining domestic customers and are shipping with in Pakistan only. We will let you know when will facilitate international orders and shipments.